Frequently Asked Questions

We compiled a list of the most frequently asked questions about vehicle service contracts (extended warranties). Take a read below. Are team is standing by for additional assistance.

A protection plan (also referred to as an extended service contract (ESC) or extended warranty) provides product coverage above and beyond the terms and life of a manufacturer’s warranty. If your vehicle fails, we are standing by ready to help you. Protect My Ride Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind.

  • Normal wear and tear
  • Defects in workmanship and materials
  • Mechanical and electrical breakdowns
  • Environmental factors
  • Power surge protection

Manufacturer’s warranty are routinely included with the purchase price of a vehicle. The Protect My Ride protection plans are sold at a separately. Our product is particularly useful for drivers that are looking for more inclusive coverage and for those that have warranties due to expire. The manufacturer’s warranties are limited in the types of breakdowns they cover.

Toggle Content

We supply plans for Vehicles dating all the way back to the year 2004 and 175,000 Miles. Our support representatives will find a plan that will suit you and your family’s budget.

You can take it to a dealership or your local ASE Certified repair shop within the United States or Canada. All claims are paid directly over the phone with a corporate credit card.

We will pay for labor and parts for any covered claim. We will also provide towing and a rental car reimbursement.

When your car needs repairs, some service contracts allow you to choose among service dealers or authorized repair shops in your area. Others will require you to use the specific dealer that sold you the car. Make sure to find out if you will need pre-approval from the contract provider for any repair work.

If you need Towing or Roadside Assistance, please contact the Roadside Assistance phone number on your contract.

If you have a covered repair that is scheduled for more than 4 hours of labor, rental costs up to $40.00 per day will be covered. See your contract for total rental allowance. Rental may be obtained through your dealer or a local rental car agency. Rental car benefits may be paid directly by claims or subject to reimbursement.

If you need to go through a local rental agency you likely will pay for the car rental up front and get reimbursed once the repair is completed.